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Board Works respects your privacy. This Privacy Policy explains how information may be collected, used, shared, and protected when you visit boardworksfamily.com, contact us, create an account, or make a purchase.
 

1. Information We Collect

We may collect information you voluntarily provide, including your:

• Name

• Email address

• Billing and shipping address

• Telephone number

• Order and purchase information

• Account information

• Messages or information you submit through our contact forms

Our website and service providers may also automatically collect certain technical information, such as browser type, device information, IP address, website activity, and cookie information.
 

2. Payment Information

Payments made through our website are processed using payment-processing services available through our ecommerce platform. Board Works does not need to directly store your complete credit or debit card number to process an online purchase. Payment providers may collect and process payment information according to their own privacy and security practices.
 

3. How We Use Information

We may use information to:

• Process and fulfill orders

• Provide order and shipping updates

• Respond to questions and customer-service requests

• Manage customer accounts

• Process returns, refunds, or replacements

• Operate, maintain, and improve our website

• Help prevent fraudulent or unauthorized transactions

• Comply with legal or regulatory obligations

• Send marketing communications when you have chosen to receive them
   

4. Sharing of Information

We do not sell your personal information. We may share information with service providers when reasonably necessary to operate our business, such as website hosting and ecommerce providers, payment processors, shipping carriers, email providers, analytics providers, and other companies that help us fulfill orders or operate the website. Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, business, or others.
 

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use the site, provide ecommerce features, and improve the customer experience.

Some cookies may be provided by third-party services used through our website. Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website features.
 

6. Email Communications

If you choose to receive promotional emails from Board Works, you may unsubscribe using the unsubscribe link provided in those communications. Transactional communications related to purchases, account activity, shipping, customer service, or other requested services may still be sent when necessary.

7. Data Security

We take reasonable measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Our website and certain customer information are also handled by third-party service providers that maintain their own security practices.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal, tax, accounting, or regulatory requirements.

9. Children's Privacy

Our website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us.

10. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may contact us to ask questions about personal information associated with you or to request access, correction, or deletion where applicable. Some information may need to be retained when required for legitimate business, transaction, tax, fraud-prevention, or legal purposes.
 

11. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites or services. Their privacy practices are governed by their own privacy policies, and we encourage you to review those policies when appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Last Updated date.

13. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Board Works
info@boardworksfamily.com
boardworksfamily.com